Frequently Asked Questions & Contact

Helpful Information

Product Questions

Refer to the Use & Care Guide per item for recommended cleaning products & instructions. 

Purchasing Questions

We do not sell direct to customers, please visit one of our distribution partners to place an order. 

Warranty Questions

We do not have a customer service phone line, but you reach out to us through the contact us form with any questions you may have. 

Partnership Questions

Due to an exclusive partnership with WebstaurantStore and The Restaurant Store, LT&S is not setting up new distribution accounts. 


We are here to help!

Contact Lancaster Table and Seating's support team for any questions, interest in a new product, or sharing valuable feedback. Fill out the contact form to get started.

If you're an existing customer dealing with technical issues or have general inquiries, be sure to visit our Support Center for assistance.

Contact us

Please upload any files you think may be helpful, including, but not limited to, proof of purchase or serial plate details.

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